FAQs

  • For safety reasons, we require previous Pilates experience to take our Small Group Reformer classes. If you have never done Pilates, we require you to take three Private sessions at Toluca Lake Pilates before you can join a Small Group Reformer Class.

  • Arrive 15 minutes early to allow ample time for parking, signing the liability waiver and getting settled in. Wear clothes that you can move freely in. Bring your grip socks or be prepared to buy a pair in studio — you won’t be allowed to take class without them. Anyone who arrives more than 5 minutes late to class will not be allowed in. For safety reasons, there are no exceptions. Please call us if you are running behind and don’t think you will make it in time: 818-299-8000.

  • You should wear comfortable clothing that you can move freely in — sportswear is best. All Pilates clients MUST WEAR GRIP SOCKS. If you don’t have a pair of your own, you may purchase them in studio.

  • All classes, Privates/Duets, and sauna reservations can be canceled up to 12 hours before the time slot. After that a late cancellation fee will incur:

    Classes: $25
    Privates/Duets: $45
    Saunas: $5

    If you don’t cancel and don’t show up, a no-show fee will incur:

    Classes: $45
    Privates/Duets: $75 per person
    Saunas: $15

  • Yes! There is free street parking on Riverside Dr., as well as on surrounding streets Sancola Ave., Forman Ave., and Moorpark St. Please take notice of all street signs, as some areas have a 2-hour limit, and all streets have street cleaning.

  • We have water for purchase in studio or through your booking on the Mindbody page. If you need a towel during a Pilates class, please bring your own. For sauna clients only, large spa towels are provided during your session, as well as cool lavender washcloths following your session.

  • Classes and packages are non-transferrable — meaning they can be used only by the purchaser. If you would like to purchase a class, sauna session, or package for someone else, we have gift cards available for purchase in studio and at the bottom of this website (or just click here).

  • Our Sunlighten saunas range in temperature from 135 to 155 degrees farenheit. You can choose the temperature in that range that’s best for you.

  • Infrared is a safe, natural and healthy wavelength that comes from the sun. It has natural healing properties without any dangerous rays. We can’t see Infrared light, but we detect it as heat. There are three Infrared wavelengths — near, mid, and far. Our Sunlighten saunas use a patented combination of all three with integrated red light to provide systemic, whole-body health benefits. To read more about those benefits, click here.

  • Memberships can be frozen once per calendar year for up to three months. This will incur a fee of $25/month.